Help & Support

Reach out directly, or browse common questions. We typically respond within one business day.

Email ussupport@prop-lane.space Call us(510) 309-8345 Send a messageContact form

For residents

For property managers

Still need help?

Email support@prop-lane.space or call (510) 309-8345. Residents with lease or payment questions should also message their manager in the resident portal.

See also our Privacy Policy and Terms of Service.

PropLane
5259 Brooklyn Ave NE, Seattle, WA 98105
United States

For residents

How do I pay my rent?

I can't sign in or forgot my password.

How do I submit a maintenance request?

Is there a mobile app?

I have a question about my lease, deposit, or balance.

For property managers

How do I get started as a property manager?

How does billing and my subscription work?

How is my data kept secure?

Still need help?

For residents

How do I pay my rent?

I can't sign in or forgot my password.

How do I submit a maintenance request?

Is there a mobile app?

I have a question about my lease, deposit, or balance.

For property managers

How do I get started as a property manager?

How does billing and my subscription work?

How is my data kept secure?

Still need help?